We suggest arriving 20 minutes before the start of the film.

Tickets are available at our box office located at Chagrin Township Hall and online at https://www.chagrinfilmfest.org/. All tickets must be purchased in advance.

If you have a ticket, upon arrival at the venue our volunteers will either scan your ticket on your phone or your printed paper ticket . If you have a membership, your lanyard serves as your ticket and will be scanned upon admittance.

- Go to Chagrinfilmfest.org . - In the banner on the top of the site, click the Get Tickets Now link or our 2023 Schedule link. - Sign into chagrinfilmfest.eventive.org/schedule (if you are not already logged in.) - Browse the in-person films and events. - Click ORDER TICKETS on any event you'd like to purchase tickets from. - To add anything to your cart, provided that your membership qualifies for the item, add a membership ticket to your cart. - You should not be paying for a ticket, if no membership ticket option this means you are not logged in! (Please also check and verify your membership qualifies for the selected film or event. - Click Checkout and confirm reservation and you will receive a confirmation email.

- Go to Chagrinfilmfest.org - In the top right hand corner you will see an Event Guide and Tickets button. Click on this button - Click on the In-Person Venues - Choose the film you want to see - Click BUY TICKETS - You will be prompted to sign into Goelevent.com (if you are not already logged in) or it will ask you to register for Goelevent.com - Use the arrow to choose 1 and Add to Cart - Click Checkout and confirm purchase and you will receive a confirmation email

No, most venues do not allow for food and beverages in their theatre spaces with the exception of water bottles.

Yes, there will be restrooms available at all in-person ticketed venues.

You will be directed to the back rows of seating in the venue if seats are available.

- Go to Chagrinfilmfest.org - In the top right hand corner you will see an Event Guide and Tickets button. Click on this button - Click on the Events Tab - Choose your Event - Click BUY TICKETS - You will be prompted to sign into Goelevent.com (if you are not already logged in) If you are logged in, you should see a Member Free option. Use the arrow to choose 1 (1 ticket = 1 vehicle) and Add to Cart - You should not be paying for a ticket, if a cost comes up this means you are not logged in! - Click Checkout and confirm reservation and you will receive a confirmation email

- Go to Chagrinfilmfest.org - In the top right hand corner you will see an Event Guide and Tickets button. Click on this button - Click on the Events tab - Choose the event that you would like to attend, some events are for members only. These events will be noted as such. You will only be able to purchase tickets for events that are made public. - Click BUY TICKETS - You will be prompted to sign into Goelevent.com (if you are not already logged in) If you are logged in, you should see a Member Free option. Use the arrow to choose 1 and Add to Cart - Add payment options if payment is required. - Click Checkout and confirm reservation and you will receive a confirmation email

- Go to Chagrinfilmfest.org - Click on Festival Guide, select Tickets in the drop down menu. - Choose a film, location or date you would like to attend in person or virtually. - Search for and click/press on the film or event you would like to attend. You can keep browsing to add additional tickets to your shopping cart or checkout right away - If you don’t have an account with Elevent, you will be prompted to create one so we can better serve you - After you complete your purchase, you will receive an email confirmation with a link to access the CDFF on Demand portal. The email will be sent to the email address registered with the account - All films will be accessible starting on October 9th at 10:00 AM. If you are a single ticket holder, once you “click play” you will have 48 hours to view the virtual film. - If you can’t find the email with your link, you can also retrieve your ticket from your Elevent Order History. Or you can contact the Festival Hotline (440-247-1591 Option 2) and we can resend your email - You will be sent a reminder email 1 day before the Activation Date (Oct 9th)