How To Fest

How can we help?

For additional questions or to speak with someone immediately please call (440) 600-2838 or email operations@chagrinfilmfest.org

2022 How to Fest @ Chagrin Documentary Film Festival

How to Purchase Your Tickets, Passes & Memberships

 

 

TICKETS

 

   PURCHASE 

  1. Go to https://www.goelevent.com/ChagrinFilmFestival/e/Search to view the event guide and select films.

  2. Purchase individual film tickets

  3. Receive order confirmation by email

  4. Virtual Tickets- Click button below on How to Watch

 

MOST POPULAR

STREAMING PASS

 

PURCHASE

  1. Purchase any of the following passes: Discover, Virtual Doc Lover or Shorts.

  2. Receive order confirmation by email

  3. Click on below How to Watch.

   

 

MEMBERSHIPS

 

   PURCHASE

  1. Learn more about memberships and purchase here.

  2. Receive order confirmation by email

  3. Most memberships contain both in-person pass and virtual pass.

  4. To learn on how to use your virtual pass- Click on the below button on How to Watch

    

Venues (in-person)

 

Please silence your phones when you arrive at the venue. 

 

1. BEFORE HEADING OUT

  • Ticket Holders - get mobile tickets ready or print your ticket at home.

  • Members - so we can better serve you and our ticket holders, please make a reservation

  • Members- put your lanyards on

  • Double check when doors open, and film start time

  • Check the weather.

2. GETTING THERE

  • Check the traffic before leaving.

  • Plan to arrive 20 minutes before the start of the film

  • Chagrin Valley Little Theatre (CVLT) located at  40 River Street

  • Chagrin Falls Intermediate School (CFIS) located at 77 E Washington Street.

  • Chagrin Township Hall (CDFF Live on Main) is located at 83 N. Main Street

  • See venue map below for additional venues. 

3. ON SITE

  • Have your mobile or printed ticket ready to be scanned 

  • If you are a member, make sure to wear your lanyard

  • Get snacks and beverages from concessions.

  • Try and arrive 20 minutes early

  • There will be no tickets sold at venues. Please purchase your tickets in advance online or at our box office located at Chagrin Valley Little Theatre,  40 River Street.

  • Show Time - Enjoy the show!

 

On-Demand streaming is available starting October 9 at 10:00 AM EST

On Demand Viewing Guide

Solo or with your social bubble, it's red carpet optional.

Do a system check before October 5th or call Patient Computer Help for Grown Ups™  for tech support. Please reach out to Bruce Corson (440) 476-3351 or Karen Poccia (440) 552-6706 BEFORE the start of the Film Fest for remote or in-person assistance

Virtual TICKETS

                     How to Watch

  1. Your virtual access will be sent one hour before the event or when the film is able to be watched. Check your email on October 9, 2022!

   2. Click the View button found in the               email to watch your film

   3. or open the Chagrin Documentary               Film Festival app on ROKU or Apple           TV and submit your unique Ticket               Voucher Code if prompted

 

Virtual PASSES

                     How to Watch

  1. To watch online- Log in to your account at watch.chagrinfilmfest.org using the same user name and password as you did to purchase your pass on Elevent to watch films.

  2. or to watch on your smart tv- download the Chagrin Documentary Film Festival TV app on ROKU or Apple TV to access all of your films using the same user name and password you did to purchase your pass.. 

MEMBERSHIPS

How to Watch

  1. To watch online- Log in to your account using the same user name and password as you did to purchase your membership on Elevent at watch.chagrinfilmfest.org to watch films.

  2. or to watch on your smart tv- download the Chagrin Documentary Film Festival TV app on ROKU or Apple TV to access all of your films. Log in to your account by using the same user name and password as you did to purchase your membership.

Frequently Asked Questions