Image by Rob Laughter

Encore Series Streaming Help

How can we help?

For additional questions or to speak with someone immediately please call 440-247-1591 or email operations@chagrinfilmfest.org

 

On Demand Viewing Guide

Solo or with your social bubble, it's red carpet optional.

Get set up before your Encore Series start date or call Patient Computer Help for Grown Ups™  for tech support. Please reach out to Bruce Corson (440) 476-3351 or Karen Poccia (440) 552-6706 BEFORE the start of the Film Fest for remote or in-person assistance

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STREAMING PASS

PURCHASE

  1. Purchase an unlimited streaming pass here. 

  2. Receive order confirmation by email

WATCH

  1. You will receive a link by email to create an account on watch.chagrinfilmfest.org

  2. Log in to your account at watch.chagrinfilmfest.org to watch films.

  3. or download the Chagrin Documentary Film Festival TV app on ROKU or Apple TV to access all of your films

On-Demand streaming available starting December 31 

 

Drive-In Docs (in-person)

 

Horn honking is the new clapping! (but not during the film)

1. BEFORE HEADING OUT

  • Ticket Holders - get mobile tickets ready or print your ticket at home.

    • Reminder - 1 ticket = 1 car

  • Members - so we can better serve you and our ticket holders, please make a reservation

  • Double check when doors open, and film start time

  • Clean your car windshield inside and out

  • Test your radio (consider bringing a portable radio if your vehicle shuts off after a period of time)

  • Select face mask.

  • Check the weather.

  • Remember to bring patience and understanding (this is new to us too)

2. GETTING THERE

  • Check the traffic before leaving.

  • Plan to arrive 20 minutes before the start of the film

  • The Drive-in is at 8200 E Washington St (in front of the Mini Golf - enter at Chagrin Cinemas)

  • Follow directions of volunteers in orange vests directing traffic

3. ON SITE

  • Have your mobile or printed ticket ready to be scanned through your window

  • If you are a member, make sure your flag and member card are visible through your windshield (members have a special, reserved area!)

  • Get snacks and beverages from concessions.

  • Be parked in your assigned spot 15 minutes prior to screening start time

  • Tune your radio to the designated 89.5 FM station.

  • There will be no tickets sold onsite. All tickets must be purchased prior to the event.

  • Show Time - Enjoy the show!